Shipping policy

How much is the Shipping Fee?

Free shipping for a minimum purchase of P3,000. Standard delivery fee is P150.

Whom do I contact for my concerns?

You may send your concern at info@raphasgear.com and our team will respond to you as soon as we can.

When will my item be shipped out?

The website receives orders 24/7. For orders made before 12 noon, we will try our best to have it dispatched the next business day. Orders after 12 noon will be dispatched within the next two business days.

You may expect your order within an estimate number of 3-5 business days upon payment. However, please note that provincial locations might take longer depending on our partner courier.

This may be subject to change and delays due to Holiday Season and other special circumstances.

Where is my order? My order hasn’t arrived yet

You can track the status of your order via the link sent once your order has been dispatched; you may visit our third-party couriers’ websites and input your tracking number. If you haven’t received it in 7 business days, send an email to info@raphasgear.com.